SMB Business Development Executive I

About the TeamThe SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times-such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives-to ensure long-term success before transitioning accounts back to the broader Account Management team. We collaborate cross-functionally with Product, Strategic Finance, Selection, US Local Markets, and Legal to drive retention, exclusivity, and deal efficiency at critical junctures.About the RoleAs an SMB Business Development Executive I - Retention, you will lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments - including renewals, churn threats, and exclusivity discussions. You will own complex deal conversations end-to-end balancing merchant needs with DoorDash's strategic priorities to drive outcomes that support long-term retention and revenue growth.This role requires strong commercial judgement, executive presence, and deep understanding of restaurant economics. You'll work autonomously while partnering closely with cross-functional teams and senior leadership to develop compelling proposals, influence strategy, and scale insights across the broader business.You will report to the Manager of SMB Business Development. We expect this role to be hybrid, with time split between working in-office, traveling to merchants, and working from home.You're excited about this opportunity because you will...Own complex negotiations: Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situationsDrive cross-functional alignment: Partner with account owners, account development, product, local market teams, strategic finance, legal, and others to build strong merchant proposalsPresent with influence: Develop and deliver compelling presentations that clearly articulate DoorDash's value and advocate for long-term pa

Requirements will be detailed in the application process.

Responsibilities will be detailed during the interview process.

Apply online at: https://www.themuse.com/jobs/doordash/smb-business-development-executive-i