Branch Manager - Bulawayo

VACANCY
• BRANCH MANAGER
• BULAWAYO
ROLE PROFILE
AFC Commercial Bank, a subsidiary of AFC Holdings seeks to recruit a Branch Manager to lead our 8th Avenue Branch in Bulawayo.
Reporting to the Area Manager
• Matabeleland, the Branch will be responsible for driving business growth, ensuring operational excellence, and delivering exceptional customer experiences. This role requires a strategic thinker with strong commercial acumen who can lead a high
• performing team while maintaining the highest standards of compliance and risk management.

Key Responsibilities:
Responsibilities and Responsibilities
o. Formulating and implementing winning sales strategies to drive branch profitability beyond set targets. o Improving revenue generation in line with set targets to gain, grow, and consolidate market share.
© Developing and implementing world
• class service delivery standards benchmarked against industry best practices.
© Enhancing customer service Experience and ensuring consistently high satisfaction levels. o Overseeing all retail banking operations to ensure efficiency and effectiveness. o Monitoring operating costs and ensuring expenses remain within budgeted levels.
6. Managing operational risks at the branch in accordance with established guidelines.
Ensuring branch compliance with Anti
• Money Laundering (AML), Combating the Financing of Terrorism (CFT) Requirements, and all regulatory policies.
O Managing, mentoring, and developing human resources to achieve all performance targets.

Job Skills & Skills
• Exceptional leadership and people management Skills.
o. Ability to establish and maintain robust business relationships with customers and stakeholders.
• Proven ability to grow market share in a competitive environment.
© Strategic thinking with strong analytical and problem
• solving capabilities

Responsibilities and Responsibilities
o. Formulating and implementing winning sales strategies to drive branch profitability beyond set targets. o Improving revenue generation in line with set targets to gain, grow, and consolidate market share.
© Developing and implementing world
• class service delivery standards benchmarked against industry best practices.
© Enhancing customer service Experience and ensuring consistently high satisfaction levels. o Overseeing all retail banking operations to ensure efficiency and effectiveness. o Monitoring operating costs and ensuring expenses remain within budgeted levels.
6. Managing operational risks at the branch in accordance with established guidelines.
Ensuring branch compliance with Anti
• Money Laundering (AML), Combating the Financing of Terrorism (CFT) Requirements, and all regulatory policies.
O Managing, mentoring, and developing human resources to achieve all performance targets.

Interested candidates should submit applications, accompanied by a detailed resume no later than 14 October 2025. All applications should be emailed to careers@afcholdings.co.zw indicating the position you are applying for as your E mail Subject Reference. Please note that only shortlisted applicants will be responded to. AFC Holdings is an equal opportunity employer, and female candidates are encouraged to apply.