Platform Innovation, Implementation Supervisor

About the TeamThe Platform Innovation team leads up the strategy, launch + scaling of DoorDash's nascent bets for its' white-label restaurants business.About the RoleYou will report into our Manager of Launch and Product Operations and serve as a member of our broader Restaurant Platform organization. This role will scale up to lead all core operations functions of the business including onboarding, launch + support for our restaurants.You're excited about this opportunity because you will...Guide restaurants through new product onboarding processesOversee installation + on-site training, regularly helping in-field team members troubleshoot problemsLead select team-wide initiatives (e.g., hardware deployment, training plans)We're excited about you because...You have 5+ years of working experience in roles such as but not limited to: restaurant management, startup/ restaurant tech/software strategy & operations, hardware + logistics operations, and/or supportYou are a flawless executor who isn't afraid to roll up your sleeves and get to the lowest level of detail to solve problemsYou are comfortable with ambiguity, changing priorities and putting out fires - we are an early stage product and this will come with the territory Willingness to travel up to 25% of business days is requiredExperience working closely with technical products is a plusKnowledge of Microsoft Office / Google productsWe expect this position to be filled by 11/29/2025.Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC OnlyWe use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.The Covey tool has been reviewed

Requirements will be detailed in the application process.

Responsibilities will be detailed during the interview process.

Apply online at: https://www.themuse.com/jobs/doordash/platform-innovation-implementation-supervisor